Returns & Exchanges

We want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed garments. Please ensure all items are returned in their original packaging with all T.M.Lewin tags intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original box or a sturdy alternative, ensuring all original labels and tags are attached to the garments.

3

Generate Shipping Label

Print your prepaid shipping label from the portal and affix it to the outside of your package, ensuring any old shipping labels are fully covered.

4

Drop Off and Track

Hand your parcel to your local courier drop-off point and keep the tracking receipt as your proof of postage until your refund is processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing